Zscaler privacy concerns Controlling access to data collected by ZDX In this blog post, I’d like to share details about the data that is collected and used for Zscaler Digital Experience (ZDX) and especially, the administrative means to: firstly, control what data is collected, and secondly, how to restrict access so that only defined personnel with defined roles can access and work with the data. To learn more, see Configuring SSL Inspection Policy. If they are having you run ZIA and ZPA on a personal device that is an odd choice. The Defining data security as the protection of sensitive data from security risks such as data breaches is important in the context of information security. Feb 25, 2025 · Generative AI presents security risks that require mitigation, and Zscaler addresses them through strong data protection, strict access controls, advanced threat detection, and a Zero Trust The Zscaler Internet Access (ZIA) Secure Sockets Layer (SSL) Inspection Leading Practices Guide provides a set of best practices for configuring and deploying ZIA SSL inspection in an organization's network environment. A cloud native ZTNA, it's easy to deploy in just hours as a seamless VPN replacement. com. IT teams have been tasked to help employees and third-parties do so as quickly and securely as possible. Then, when ready, enable inspection for all URL categories except finance and health to allay privacy concerns. The Zscaler ThreatLabz 2025 VPN Risk Report with Cybersecurity Insiders draws on the insights of more than 600 IT and security professionals on the growing risks and operational The same behaviour also for my customer, Zscaler support advises us to upgrade the ZCC to a limited release 4. Local Network Issues: Investigate connectivity, DNS resolution, and firewall settings. This is Zscaler’s official containment position. I have privacy concerns for my local network and what this application will be able to see. Does the problem impact a single user or multiple users? Oct 20, 2016 · Zscaler highlighted some of the trends which we have seen in the Zscaler cloud, particularly as they pertain to mobile privacy and data leakage. Currently this section includes two learning paths: Troubleshooting Basics (EDU-260) Ya i think this is not shiny, to say the least. May 7, 2024 · VPN security concerns rise as 91% of respondents express concerns about VPNs leading to a compromising breach The survey identifies the top threats exploiting VPN vulnerabilities to be ransomware (42%), other types of malware (35%), and DDoS attacks (30%) Lateral movement is a top concern, as reported by a majority of enterprises breached by VPN, demonstrating significant containment failures Nov 14, 2023 · A new survey suggests that organizations are feeling the pressure to rush into generative AI (GenAI) tool usage despite significant security concerns. Zscaler recommends that you enable SSL Inspection for all URL categories. May 9, 2024 · Cybersecurity firm Zscaler is investigating claims of a data breach after hackers offered access to its network. SSL, and its successor Transport Layer Deliver secure remote access solutions with Zscaler Client Connector and simplify the enforcement of security from the Zscaler Cloud. Im getting ERR_SSL_PROTOCOL_ERROR while trying to access a https page which is blocked by a URL filtering policy. Enable zero trust access for BYOD Zscaler Private AccessTM (ZPATM) is a cloud-based service that provides users with zero trust access to applications based on authentication and authorization. This blog explores how enterprises can secure public GenAI applications while also minimizing risks of data oversharing via Microsoft Copilot. Some really basic issues popped up in some of the countries where we deployed it. Try again later. Our latest CXO Priorities Report, in collaboration with Lynchpin Media, explores key GenAI trends, security challenges, and priorities for the C-suite in Europe. For more information, please refer to the following support article. Zscaler Client Connector is a lightweight application that runs on a user’s endpoint device. We are investigating scenarios where Zscaler is a cloud-based security company that is completely transforming the way companies approach information security. Run Zscaler Diagnostics: Provides a one-time snapshot of the system's network state by performing various diagnostic tests. Zscaler can still protect traffic with zero trust strategies without encrypted traffic inspection, but The Zscaler CXO REvolutionaries Quarterly Cyber Update provides executives, board members, and public oficials like you the latest information on hot topics and trends that afect cybersecurity and IT. Nov 13, 2025 · Zscaler is aware of the recently published articles about F5 and the reported theft of source code associated with some of F5 products. We want to assure our customers that Zscaler does not use any F5 infrastructure in our production or corporate environments. Apr 15, 2025 · Zscaler recently published the Zscaler ThreatLabz 2025 VPN Risk Report, commissioned by Cybersecurity Insiders, which highlights the widespread security, user experience and operational challenges posed by VPN services. I don’t believe it’s an MTU issue, even ran a few ping tests and didn’t seem to any fragmentation issues. Information At first, only enable inspection for risky categories—adult content and gambling, for instance, or those that pose privacy or liability risks. Zscaler requires sub-processors to enter into written contractual commitments to provide adequate data protection and confidentiality according to Zscaler privacy policies. Reports surfaced that Zscaler trains its AI on trillions of customer logs, raising big questions about privacy, ownership, and Zscaler, a leading cloud security company, has confirmed that it recently took down a "test environment" as a precautionary measure following concerns of a potential breach in its systems. I know in short zscaler allows them to see all our internet traffic. Debug: Logs all app activity that could assist Zscaler Support in debugging issues, or logs when conditions for the Info log mode are met. Learn to implement zero trust for secure remote access. For many organizations, the number of remote employees skyrocketed from a small percentage to the majority. According to the most recent Google Transparency Report, 93% of the Google Chrome-loaded pages were encrypted using HTTPS as of April 6. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. But it also offers cover for bad actors who use SSL/TLS to exploit that trust and anonymity to cloak their activities. The block Mar 20, 2025 · Zscaler's report highlights ChatGPT's dominance in AI transactions and rising security concerns related to AI applications. I understand from comments made in passing from a Zscaler SE that enabling SSL Inspection for all URL categories is not a wise way to go since it unpredictably breaks too many legitimate business sites. Moreover, the regulatory landscape is constantly evolving, driven by technological advancements, changing privacy concerns, and the increasing interconnectedness of the global economy. This guide describes how to use Zscaler Client Connector and the steps necessary for configuring Zscaler Client Connector. Cybersecurity firm Zscaler is investigating allegations of a data breach following reports that threat actors are offering for sale access to its network. Along with, how to enhance security for your SaaS platform. Zscale proxy seems to be blocking internet connection outside of Network All your traffic passes through the Zscaler Zero Trust Exchange where ZIA Public Service Edges inspect traffic in real time, applying multiple technologies to inspect and enforce policy. Oct 28, 2024 · Zscaler is putting its own AI to work, protecting against emerging cyber threats and helping organizations embrace the potential of AI, without compromising security. At least on the European market, ZScaler (for instance) obfuscates hostnames/usernames/IP addresses and has an option with which you can only decipher identifying information with the approval of a governance / data protection officer. Is there a possible way to check the logs from the zscaler portal on access issues with a mobile application which are currently connected in-office wifi network (trusted network) how does the zscaler client connector will be behaving with Mobile devices? Please share us some kind of suggestion from your end on resolve these kind of issues? Zscaler Private Access™ is the world's most deployed secure remote access solution. Zscaler inspects all traffic, including all TLS/SSL encrypted sessions. Its secure encryption protects privileged data in transit and provides trust and anonymity to users. Learn about the importance of SaaS security, its challenges, best practices, and key technologies. Jan 6, 2022 · I am using ZPA in the Zscaler client connector but the private access section service status always stays stuck on connecting and eventually goes to connection error. Jul 12, 2024 · Businesses need to find a balance between harnessing the benefits of AI assistants and safeguarding sensitive information — maintaining trust with employees and clients. Best Practices and Recommendations Reviewing your Zscaler security settings is a key step to limiting your exposure to dangerous polymorphic and zero-day threats. This left IT with two choices Mar 28, 2024 · This indicates that despite—or even because of—the popularity of these tools, enterprises are working actively to secure their use against data loss and privacy concerns. Zscaler recommends disabling iCloud Private Relay when deploying Zscaler Client Connector to iOS and macOS devices to avoid connectivity issues. Your confident choice for rigorous security, privacy adherence, and trustworthy services. 1. You can find more detail in “ Our Legal Basis and How We Process Your Personal Data ”. Zscaler Client Connector automatically forwards all user traffic to the closest Zscaler Public Service Edge and enforces security and access policies across all devices Jun 25, 2024 · Hi everyone, I'm hoping to get some help from the community regarding Zscaler Internet Access (ZIA). 0. Compliance concerns with regard to government or industry data handling regulations Latency and data privacy/sovereignty issues if the provider lacks global points of presence At a glance, these cons might seem alarming—but with due diligence and the right partner, you can eliminate them. But, I am not sure whether our office network does all these devices go through ZSCALER or not. To run diagnostics using CLI, see Interacting with Zscaler Client Connector Remotely. If You have any questions or concerns or would like to opt out of the collection of Personal Data, please contact community@zscaler. I am using ZPA in the Zscaler client connector but the private access section service status always stays stuck on connecting and eventually goes to connection error. com? Feb 5, 2025 · Zscaler Data Security provides organizations with the visibility and control necessary to embrace AI and Copilot safely. SSL, and its successor Transport Layer Defining data security as the protection of sensitive data from security risks such as data breaches is important in the context of information security. Full-time remote employee and organization is deploying ZScaler to all work computers. A frank conversation and an open interchange of ideas may be the first casualty, but I also have real concerns about the security and privacy of the data. Still many apps lose internet connectivity when Android SSL inspection is enabled. What Is Zscaler Private Access? Understanding the ZPA Cloud Architecture Understanding ZPA, ZIA, and Zscaler Client Connector Clouds Understanding Service Edges Step-by-Step Configuration Guide for ZPA. Jul 21, 2023 · Zscaler Client Connector user privacy options The configuration to protect PII information is controlled in Mobile Portal and at the administrator management level, where obfuscation can be enforced. Your user’s application Compliance concerns with regard to government or industry data handling regulations Latency and data privacy/sovereignty issues if the provider lacks global points of presence At a glance, these cons might seem alarming—but with due diligence and the right partner, you can eliminate them. In the ZIA Admin Portal, you must enable the service to perform SSL inspection for Zscaler Client Connector users on each relevant platform. Understanding how to troubleshoot Zscaler problems is crucial for maintaining smooth operations. Mar 29, 2024 · Protection of intellectual property and non-public information: the risk of data leakage AI application data privacy and security risks: including an expanded attack surface, new threat delivery vectors, and increased supply chain risk Data quality concerns: the concept of "garbage in, garbage out" and the potential for data poisoning Zscaler is a leading cloud enterprise security provider helping global businesses adopt zero trust for secure digital transformation. 82 but the release note does not contain any information related to the captive portal issue. The findings in the Zscaler report are based on insights taken from a survey of 600+ IT and security professionals. Those limited outbound gateways and stack of appliances can’t keep up with increasing SSL / TLS adoption, mobile users, and cloud apps. After a lot of diagnosing, I was able to find this workaround: Completely log out of Zscaler mobile > Turn off Private Relay > Sign back into Zscaler mobile > Turn Private Relay back on. The website encountered an unexpected error. He was not comfortable recommending a list of URL categories to bypass from SSL-inspection, however. Learn about data breaches, cyber attacks, and security incidents involving Zscaler. It is blocked under a policy rule in URL filtering policy. Connectivity to ZPA Cloud: Check internet connectivity May 16, 2024 · Zscaler, a leading cloud security company, has confirmed that it recently took down a “test environment” as a precautionary measure following concerns of a potential breach in its systems. Our due diligence efforts also involve ensuring that all of our sub-processors maintain compliance with data protection laws. Jun 15, 2022 · What You Need to Know to Secure BYOD and Overcome Reverse Proxy Headaches. Dec 18, 2024 · Zscaler Unified SaaS Security provides advanced features to seamlessly monitor and enforce security standards. Information on the error messages that Zscaler Client Connector might display while it is in use. This is great for privacy, but the technical requirements—and in many cases, the pricing of the necessary hardware—are too much for many organizations. When you click the File Transfer icon () within a privileged console, the File Transfer window appears. You can’t put a full stack gateway at each branch, so you backhaul over expensive connections. SaaS scanning for data at rest happens via API inspection of your applications. Who has access to the content of my meeting? Zscaler provides transparency around service availability and changes to our customers. We are investigating scenarios where As European organizations adopt GenAI, they face a web of security concerns, from data privacy issues to adversarial attacks and regulatory compliance. Hello together, a few users have issues to access a specific website even if I added the URL to ssl bypass and the connection is allowed according to the logs. Mar 20, 2025 · Get key findings from the ThreatLabz 2025 AI Security Report. The challenge of protecting data in a cloud-first world can be a complicated and costly affair if we try to use the traditional tools. Tried on multiple browsers. With Zscaler Internet Access (ZIA), inspection at scale is not a concern. Copyright ©2007 - 2025 Zscaler Inc. Zscaler security as a service is delivered through a purpose-built, globally distributed platform. The primary issue is that some users are encountering problems authenticating, which results in inconsistent internet access for them. 6 days ago · Zscaler is currently investigating reports of an issue with its Capetown IV, Johannesburg III, Madrid III and Madrid IV datacenters. Dec 16, 2024 · Encrypted traffic inspection best practices Zscaler Internet Access (ZIA), a cloud-native Secure Web Gateway (SWG) that’s part of the Zero Trust Exchange, enables organizations to defend against a wide array of threats while providing employees access to business-critical applications. This privacy and protection overview includes information on our privacy policy, GDPR and privacy shield policy, CCPA, cookies, and more. 3 days ago · Use this guide when the pac code add-data-source command repeatedly fails behind a Zscaler (or similar SSL‑inspecting) proxy. Im not doing SSL inspection in my environment and the the URL category is not blocked under the SSL inspection global policy. For Windows and macOS, Zscaler recommends you use the following settings: Since Zscaler Client Connector works at the application layer for Tunnel with Local Proxy and Tunnel (Packet Filter Based) and doesn’t compete with the VPN client at the IP layer, users don’t experience interoperability issues. Learn more. Many of the world’s largest and most forward-thinking companies rely on Zscaler to move their security off the network and into the cloud. Nslookup and IP reachability also works for this website but the users cannot browse to it. Does it allow them to see what I’ve done in the past? Like personal emails I’ve sent from my personal email account or my personal social media pages? Is cleaning my browser history pre install worth doing just to preserve my privacy? What Is Zscaler Private Access? Understanding the ZPA Cloud Architecture Understanding ZPA, ZIA, and Zscaler Client Connector Clouds Understanding Service Edges Step-by-Step Configuration Guide for ZPA Data privacy concerns: 5G networks support massive data exchange and processing, creating privacy concerns around the ever-increasing amounts of personal/sensitive data involved. I've meticulously Nov 13, 2025 · Zscaler is aware of the recently published articles about F5 and the reported theft of source code associated with some of F5 products. Track your adherence to critical security frameworks such as GDPR, HIPAA, SOC 2, and more with a comprehensive compliance dashboard. Does anyone has an idea why with ZIA enabled this website does not work? When ZIA disabled the user are able to browse this website. We tried connecting it through the WIFI from the office as I was told that the office WIFI is bypassing ZSCALERs etc… So, this is where we are. To learn more, see About Browser Access. Learn how enterprises can secure AI/ML adoption and stop AI-related threats. You don Some organizations choose to bypass SSL Inspection for Finance and Health URL categories due to privacy concerns. Our client connector MTU settings have been adjusted to what others in the community have set to and it seems like it’s stable for the majority of our workforce. Use your own laptop if you don't want the company to know whatever information is on it. Does it allow them to see what I’ve done in the past? Like personal emails I’ve sent from my personal email account or my personal social media pages? Is cleaning my browser history pre install worth doing just to preserve my privacy? What Is Zscaler Private Access? Understanding the ZPA Cloud Architecture Understanding ZPA, ZIA, and Zscaler Client Connector Clouds Understanding Service Edges Step-by-Step Configuration Guide for ZPA May 7, 2024 · VPN security concerns rise as 91% of respondents express concerns about VPNs leading to a compromising breach The survey identifies the top threats exploiting VPN vulnerabilities to be ransomware (42%), other types of malware (35%), and DDoS attacks (30%) Lateral movement is a top concern, as reported by a majority of enterprises breached by VPN, demonstrating significant containment failures What are "privacy concerns" for you? Legal ones? That depends on the country and the company policy. TLS/SSL Inspection with Zscaler Internet Access Traffic Forwarding in Zscaler Internet Access User Provisioning and Authentication to Zscaler Services Zscaler DNS Security and Control Zscaler Support Troubleshooting Runbooks ZIA DLP Policies Troubleshooting Runbook ZIA Performance Troubleshooting Runbook ZIA Security Policies Troubleshooting Solving BYOD security challenges with a Zero Trust approach Working from anywhere has fastly become the new reality to how we work on a day to day basis. Our Zero Trust Exchange platform and supporting infrastructure remain unaffected by these issues. Aug 21, 2025 · Zscaler’s corporate blog and public statements explicitly claim that customer personal or proprietary information is not used to train shared AI models, and that metadata and aggregated signals (non-identifying) are the source for training. These Privacy and Security Terms are a legally binding agreement between You and Zscaler. Our organization recently migrated to ZIA, and we're currently facing some challenges with user authentication and policy enforcement. Nov 13, 2025 · Zscaler is aware of the recently published articles about F5 and the reported theft of source code associated with some of F5 products We want to assure our customers that Zscaler does not use any F5 infrastructure in our production or corporate environments. Location-specific SSL inspection settings are separate from Zscaler Client Connector SSL inspection settings. “Some AI providers retain inputs for training, share data with third parties, or use it for advertising, for example, leading to privacy concerns and compliance issues under regulations like GDPR. It seems in the Zsaler log export the ZSATunnel logs 1. Logging Out from Zscaler While Using SAML Troubleshooting SAML Understanding SCIM Configuring SCIM SCIM API Examples Active Directory with LDAP to SCIM Provisioning Migration Guide SAML & SCIM Configuration Guide for Microsoft Entra ID SAML & SCIM Configuration Guide for Okta SAML & SCIM Configuration Guide for PingFederate SAML & SCIM Configuration Guide for PingOne SAML Configuration Guide Zscaler Troubleshooting Essentials This section includes learning paths and courses to help equip various roles to explore typical troubleshooting flows, while leveraging Zscaler's best practices and tools to resolve issues/concerns related to Zscaler products. Mar 16, 2023 · If the connection is working without any issues with ZPA disabled, then the issue might be at app segmentation configuration at Zscaler ZPA portal and private IPs used on your routers. To learn more, see Configuring Locations. Zscaler really shouldn't be installed on personal devices, just corporate owned. How do you approach this at your respective companies? Since so much Then, when your organization is ready, enable SSL Inspection for all URL categories except Finance and Health, to allay privacy concerns within the organization. For starters, why is that data available to zscaler at all? Considering it's deep packet inspection, it can contain highly confidential information Jan 14, 2025 · In-depth visibility of Microsoft Copilot and Public GenAI use (Zscaler Console) Both these issues above lead us to the requirement of a Platform approach for data protection. Zscaler (“ Finjan ”) [2] – suggests that U Zscaler is great, but i'm not convinced their infrastructure team is all that skilled or properly funded. This guide describes the benefits of using Browser Access and the steps necessary for configuring Zscaler Private Access (ZPA) to add Browser Access to your security posture. zscaler. Automatically detect and monitor deviations from security baselines with Configuration Drift Detection. In this issue you will Encryption and the Modern Threat Landscape With mounting concerns over data privacy in recent years, there’s been a strong trend toward encryption by default. The same report notes that 96 of the top 100 internet sites use HTTPS encryption (and account for 25% of all traffic). Our goal is to keep you informed of relevant technology issues while steering you toward optimal security strategies. Jun 25, 2024 · These industries must adhere to ‌complex regulations designed to protect consumer privacy, data security, and ethical practices. May 13, 2024 · Zscaler has received praise from cyber professionals for its response to an alleged data breach, but as the saga continues, customer uncertainty remains Sep 1, 2024 · How We Use Your Personal Data We use your personal data to operate, provide, develop, and improve our website and products, including for the following purposes. The Zscaler Zero Trust ExchangeTM (ZTE) is a platform built to handle full TLS/SSL inspection, based on an advanced proxy architecture. Compare Zscaler's security performance with other companies. Attackers exploit these weaknesses to deploy ransomware, disrupt operations, and move laterally across networks. Mar 2, 2022 · New customer here. Sep 6, 2024 · Learn how Zscaler tests the integrity of updates, prevents and recovers from outages, and ensures resilience and disaster recovery. Apr 10, 2025 · Security and usability concerns Security and compliance risks ranked as the top VPN challenges at 54%, highlighting growing concerns that VPNs are inadequate and obsolete for defending against Information on the possible Zscaler Client Connector connection status error messages and how to resolve them. I see many people are having problems because ZSCALER is involved and AUTOPILOT is having issues. Apr 10, 2025 · VPN technologies have long been a backbone of remote access — but according to new ThreatLabz research, the security risks and performance challenges of VPNs may be rapidly changing the status quo for enterprises. In general I think that this needs to be discussed between top-level-management of Zscaler and other Security providers to make sure, that Zscaler IP addresses are whitelisted in other security products. The Zscaler Internet Access (ZIA) Secure Sockets Layer (SSL) Inspection Leading Practices Guide provides a set of best practices for configuring and deploying ZIA SSL inspection in an organization's network environment. Mar 29, 2021 · I always open a ticket at Zscaler to highlight such issues. In this window, you can inspect, upload, and/or download files, based on the privileged capabilities policies that you have set. Mar 24, 2025 · “AI tools process and store vast amounts of data, raising concerns about where that data goes,” Desai said. Built for the future. According to Zscaler ThreatLabz 2025 VPN Risk Report, ransomware attacks continue to wreak havoc—fueled by unpatched VPN vulnerabilities, IT complexity, and operational overhead. Browser Access leverages a web browser for user authentication and application access over ZPA without Zscaler Client Connector. May 9, 2024 · Initially dismissing rumors, Zscaler now says it did have a system exposed but nothing important has been accessed. Join Zscaler and Cybersecurity Insiders for a webinar on key findings and trends from the 2024 VPN Risk Report. Jun 2, 2025 · But troubleshooting Zscaler issues can be tricky. This interferes with Zscaler Client Connector’s ability to process DNS requests and can disrupt both Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) traffic flows. We are investigating scenarios where What Is Zscaler Client Connector? Why Is Zscaler Client Connector on My Device? Step-by-Step Configuration Guide for Zscaler Client Connector Zscaler Client Connector Update Intervals Zscaler Client Connector Resource Usage Domains to Add to SSL Bypass List Localization Support Admin Portal Accessing and Navigating the Zscaler Client Connector Jan 16, 2019 · Not sure if this is still active but our TAM informed us that there are current issues with Zscaler Tiajin and Shanghai nodes accessing resources that are external to China. Zscaler needs to allow connect to a http site after a CP is detected, how about ip. In this case you can request you ISP to change the router IPs (you home network with private IP which is not part of your corporate network). This guide will help you navigate common Zscaler issues and provide practical solutions. Morally, it's always a concern IMO. Unauthorized data access often leads to identity theft, fraud, and other misuse. By right it should display the block notification page. Aug 22, 2024 · My org is using Zscaler VPN for iOS and recently we've been running into an issue where Zscaler would be stuck on OFF and cannot get it back to ON status. The browsers seem to be fine as we push the Zscaler CA from our MDM and we have the Z-APP AKA zscaler client connector checked to install the Zscaler CA. The Zscaler and Box Deployment Guide provides instructions on how to configure Zscaler Internet Access (ZIA) and Zscaler Digital Experience (ZDX) to work with the Box platform. Aug 25, 2025 · AI tools are only as trustworthy as the data they consume. May 19, 2023 · Your continued use of the Community constitutes Your acceptance of these changes, modifications, supplements, or updates. In this module, you will learn to solve issues related to URL classification, understand the use of localizing and isolating ZIA issues, and familiarize yourself with troubleshooting tools. Mar 29, 2024 · "This indicates that despite — or even because of — the popularity of these tools, enterprises are working actively to secure their use against data loss and privacy concerns," Zscaler said. SSL, and its successor Transport Layer Jul 21, 2023 · Zscaler Client Connector user privacy options The configuration to protect PII information is controlled in Mobile Portal and at the administrator management level, where obfuscation can be enforced. Apr 10, 2025 · Security and usability concerns Security and compliance risks ranked as the top VPN challenges at 54%, highlighting growing concerns that VPNs are inadequate and obsolete for defending against All file transfers (both uploads and downloads) take place in a Zscaler-generated drive on your privileged console. 12 Browser-Based Authentication Fails When Using Certain Browsers to Launch Zscaler Client Connector for Linux and Windows Jun 24, 2019 · With the rise of data-privacy concerns, more websites now enable SSL by default. We are investigating scenarios where Abstract SSL/TLS public-key encryption is the industry standard for data protection and is used to secure web transactions for much of the internet. All rights reserved. ” The URLs you gave have resolved the issue with authentication and users are able to login, the two issues are When the configuration is pushed out to users with the global http proxy option configured, for some reasons it takes a couple of days for the user to be able to successfully login to Zscaler. However, I've had Zscaler on my phone for months now Login Failure in Zscaler Client Connector for Android on ChromeOS version 1. Jun 4, 2013 · Zscaler Safe Browser for Apple iOS and Google Android maintains a secure browsing experience over all network types (3G/4G, wireless, LTE) and Zscaler Mobile App Profiler™ identifies any security or privacy risks that mobile apps may pose to the corporate environment. Whether you are facing connectivity issues, performance lags, or configuration problems, knowing the right steps can save time and reduce frustration. Cloud from the beginning. You don't need to look May 9, 2024 · Cybersecurity firm Zscaler is investigating claims of a data breach after hackers offered access to its network. Detailed information on how to troubleshoot issues with Zscaler Private Access (ZPA) App Connectors. Whether your applications are on the public cloud, private cloud, or your data centers, the ZPA Public Service Edge is able to seamlessly connect the users to applications regardless of where they’re Feb 4, 2023 · When dealing with access issues on Zscaler, or any tech issues for that matter, begin by trying to pinpoint the location of the issue and identify its scope. General Troubleshooting ProcessStep 1: Identify the Problem Domain End User’s Device: Check for outdated software, antivirus interference, or incorrect configurations. Zscaler recommends inspecting 100% of traffic to protect your users and your organization from threats hiding in encrypted channels Our rigorous risk management processes cover data privacy, product security, and information security to ensure the highest levels of confidentiality, integrity, and availability for our customers. Information on the possible Zscaler Client Connector connection status error messages and how to resolve them. Encrypting communications helps maintain the privacy and security of information passed between sender and receiver communications. Apr 6, 2023 · Some of our users are getting random/constant disconnects from ZCC. Example apps Garmin Connect, Pandora, Amazon Music and many others. • To provide our products, services, and information that you request, such as to respond to your questions regarding the use of our products Sep 13, 2019 · While the EU General Data Protection Regulation 2016/679 (the “GDPR”) has grabbed headlines due to its extraterritorial reach and administrative fining regime (which permits fines for non-compliance up to the higher of €20 million or 4% of global, annual turnover), [1] a recent decision in the Northern District of California – Finjan v. Zscaler: Compliant, Secure, Available. Apr 15, 2025 · How to navigate GDPR, privacy laws, and risk management with AI Successfully incorporating AI into cybersecurity while maintaining compliance requires a strategic approach anchored in privacy-first principles, transparency, purpose-built security tools, and organizational collaboration. Zscaler Client Connector: Verify installation, authentication status, and logs. Assume the laptop is completely non-private, that the company sees everything you do on it, assume that Zscaler is hugely invasive.