How to get current logged in user in servicenow As an user login, i want to get the value of the current user's country from the custom field. I've tried almost all the ways but not able to fetch that. User Object Cheat SheetUser Object (gs. i have tried the below codes What is the best way to see all active users on a instance? This is required when trying to do maintenance on the instance to know if there are any users logged in and if there are, to have them log out. Any suggestions on how to pull in the User ID to the f The gs. However, in the updated comments, we’ve included my profile link. Clien May 2, 2024 · Hi Everyone, In certain scenarios, there's a need to check whether the currently logged-in user is a member of a specific group from the client side. userID. If want, after populating impacted user can be edited. Oct 12, 2023 · Hello I am trying to write a acl where the Current logged in user can only read the records if their department has a district code of "FLO". here use "g_scratchpad". ? Dec 23, 2024 · @sahilkhanna your endpoint is to get all user records so it won't return specific user but will return all users you need to pass the user sysId to get the particular user from sys_user table If my response helped please mark it correct and close the thread so that it benefits future readers. 1. isMemberOf () doesn't work in a scoped app, I moved that to a script include. 2) How to change the visibility of a catalog item to itil 3) How to add the approval level 1 as - requestor manager and approval level 2 as the manager of the application - security team Jul 3, 2019 · Hi, I am able to get the location of logged in User but I am not able to get the country. Fill in the necessary fields: - Name: Give a name to your client script. I've tried include script as below but it return null. Dec 14, 2022 · Hello all, How To Check Logged In User Is a part of Group or not using client script can anyone please guide me on this. for example, my credentials are: Name: shrinivasprasad naikodi first name: shrinivasprasad last name: naikodi. hasRole () in ServiceNow ‍ Introduction As a ServiceNow Developer there will be many situations where you will need to verify a user’s roles in the platform. Does setAbortAction works in scoped Aug 23, 2022 · This script will print all of the groups a member is in, in ServiceNow. getTZ(); -- returns the timezone of the current user to get the current time in the user's timezone: gs. In the record producer, there is a field called Impacted User. Feb 2, 2023 · I want to get a current logged in user's primary assignment group. Can anyone help? Aug 28, 2023 · I want to display only those groups in the 'Assignment group' field where the logged-in user is a member. Jan 4, 2023 · I have a flow that is running as system user, but I need to know who trigged the flow and the commands bellows doesn't return the user logged: - gs. Cold you please help me on this. The GlideUser API has properties and methods to: Apr 1, 2025 · Hello @chintuch227 , To get current logged in user in Server Side : gs. Scr Apr 21, 2022 · 1. Kindly advise how to obtain the value of the co Aug 26, 2023 · HI everyone ! I am trying to autopopulate a field name requested_by type reference to sys_user table with the current logged in user. Feb 12, 2023 · How to auto populate current logged in user department in service catalog variables Jul 6, 2024 · Hi, Pls assist me to create catalog client script to get logged in username, email address, phone. We'll start with the actual code that you can copy/paste to achieve what you need, and then go a through a quick example. The examples are grouped by: gs. You Solved: Hi All, How can I execute below script in background script for one of the user? gs. Get current username of logged in user. Knowing who the user is, their roles, groups, and other attributes helps us deliver the right experience while ensuring proper access control. Does setAbortAction works in scoped application ? Thanks, Abhisek Jul 27, 2022 · Hi All, I want to display a UI action only if logged in user company matches the company field on form. You do this by writing gs. Over UI action, Jun 1, 2020 · Hi, How can i get the location of the login user with getUser and get the location? Can it be simple to add to a condition script? I need the condition like, if get user location is Peru Thanks in advance, Joao. How To Use gs. I have a need to find out about logged in user field value on client script (on INC table). Thanks. For all other incidents created by different role, those records should be read-only. As the widget you are using is form widget it will render the client script for the form. How do I do this with reference qualifier? I'v May 30, 2024 · How to write script to get current logged in user's name into description of catalog Go to solution Obito Tera Expert Mar 29, 2025 · Hi, I am not able to print current logged in user manager name using g_scratchpad for client script & business rule. You may have the requirement to check user roles as a condition for a record to execute, or validate that a user has a particular role as part of a script. May 15, 2023 · There is one field in change form which is created on task table. Luckily, ServiceNow provides an easy way to Hi, you want to know all roles of logged in user at client side? what's your business requirement? you can check if logged in user has particular role or not in client script g_user. Usage: gs. 2) How to change the visibility of a catalog item to itil Hello, I am using var nowTime = new Date (). Jan 20, 2025 · How to get current logged in user userid in client script? I don't want sys_id i want userid Aug 10, 2021 · Ever wondered what or how many users are logged into your ServiceNow instance at any given time? You can easily view who's logged in, and you can terminate their session as well. isMemberof () As a ServiceNow Developer there are many situations where you will need to check if a user is a member of a specific group. You can then compare to sys_user table to find the other details. Feb 2, 2024 · how to get the current logged user has role or not in client controller script widget in servicenow 0 Helpfuls 3,675 Views Reply Dec 27, 2022 · GlideUser (g_user) Class The GlideUser API provides methods and non-method properties for finding information about the currently logged-in user and their roles. ‍ GlideSystem User Object ‍ Mar 11, 2019 · Hi, Can anyone help me in getting the sys_id of the logged in user on the service portal? I'm creating a catalog client script and I need to get the sys_id of the currently logged in user but g_user. This is a very short code that helps you get the glideRecord of the row in sys_user table pertaining to the current user. You can do this by using gs. Jun 8, 2022 · We want to produce some stats on the number of logged in users at various times during the day We looked under 'System Administration' at 'Logged in Users' but this only shows that we have about 150 logged in users which seems very low, we have a number of areas, especially around incident managemen Nov 2, 2023 · Solved: how to check current logged in user part of any group in client side @Ankur Bawiskar @Peter Bodelier @AnveshKumar M @Vishal Birajdar @Sandeep Mar 22, 2024 · How to get logged In user Time zone not from user preference Time Zone. The table sysevent (Event Log) is a promising cand Hie All, I have a requirement to write a client script to achieve below scenario. May 30, 2024 · How to write script to get current logged in user's name into description of catalog Go to solution Obito Tera Expert Setting a Service Catalog variable's default value to javascript:gs. Solved: How to get current logged in user userid in client script? I don't want sys_id i want userid May 15, 2024 · GlideUser is a client-side API specifically designed to retrieve information about the user currently logged into ServiceNow. current. Jan 25, 2016 · Hello Everyone, I want current username of logged in user through Glide System. gs. Glide User Glide User API and Usage of Glide User API Glide User API and methods are useful to get current logged in user details and their roles. I added lookup record step, when sys_id is javascript:gs. company ID: sp123 email id: shrinivasprasad@xyz. I have user this method - var time = new Date (); It was showing user Time zone. If current logged in user belongs to "Education_Dept" Group , then restrict it to update Hardware status to missing, decommissioned or NA in cmdb_ci_hardware table both form view and list view. Feb 12, 2023 · How to auto populate current logged in user department in service catalog variables Hello @chintuch227 , To get current logged in user in Server Side : gs. 2. Click on New to create a new client script. The values were current when the user's session was created, but if they change during the session, they are no longer all that useful. Th This table 'v_user_session' stores all the logged in user session details. As gs. getUserId () - Returns Sys ID of the user currently logged in gs. Apr 6, 2024 · I have a requirement to make the UI action visible only when logged in users group is part of certain groups. Related Links You may refer this community article How and where to get the logout time details of a user? for more details. Please check and Mark Helpful and Correct if it really helps you. sys_id is the unique identifier column available in all ServiceNow tables, including any custom table created by an admin, and also the sys_user table, which stores user records. getUser () - GlideSystem g_user - GlideUser ‍ For a full summary on how to use gs. Also couldn't find any API from their documentation Apr 19, 2017 · Learn how to automatically set a user reference field to the currently logged in user, or a date time field to the current time for new or existing records in ServiceNow. Dec 23, 2024 · @sahilkhanna your endpoint is to get all user records so it won't return specific user but will return all users you need to pass the user sysId to get the particular user from sys_user table If my response helped please mark it correct and close the thread so that it benefits future readers. Please advise. Sep 11, 2020 · There is a variable "Current Location". Jun 25, 2020 · I want to set current user (logged in) into String field and as well as in another field want to store time as per their time zone in service catalog. getUser(). How do I get the email address, user ID, etc. At any time there is a need to review specific user behavior, below are the recommended steps on how to review the transaction logs and event logs: Locate the IP address of successful/failed login for a particular ServiceNow user for their instance Modify the time frame of the search Limiting the How To Use gs. May 5, 2022 · Hi , I am not sure what you're after or what's the purpose of your query. How can I get that information? Below is the custom field value I need in client script. Jul 4, 2023 · HI, Developers I have below the Type of variables in my catalog item. Jan 23, 2024 · Hi @kranthi2 To auto-populate user details based on the user selection in the 'Opened for' field, you can use a client script in ServiceNow. Will I need to use GlideAjax here? Any help would be great. "Don Joe" Client Side : g_user. getUser is most commonly used to fetch data for the currently logged in user. How can I get These Details with the Script? Thanks for your time and support. e current user is European so he will only see European users). Feb 19, 2016 · We need the details of the current user at many times. I got one similar requirement where I have wrote an onLoad Client Script and called a script include through it. Dec 11, 2020 · User Object Cheat Sheet N o matter what system you’re working in, it is always critical to be able to identify information about the user who is accessing that system. First create a Display Business Rule on the table where the assignment group is. If logged in user company is XYZ, and the company field on the form value is XYZ, then only UI action should be visible. Does setAbortAction works in scoped application ? Thanks, Abhisek Jun 1, 2020 · Hi, How can i get the location of the login user with getUser and get the location? Can it be simple to add to a condition script? I need the condition like, if get user location is Peru Thanks in advance, Joao. May 2, 2022 · Hi all, I have a catalog item that I am trying to get to auto populate the the User ID (user_name) and I can't get it to work. How can I evaluate if that is true in a ACL? Nov 30, 2022 · Hi, I have a variable on a catalogue item that references the sys_user table. com so I just now logged in to the instance and opened one catalog form which Jun 8, 2017 · we need to check table : sys_user_session same as logged in users but put the below filters and it gives logged in users currently in your instance irrespective of nodes. getUserID method is used to determine the sys_id of the currently logged-in user. How we can achieve th Oct 22, 2018 · How to get logged in user infomation from catalog service ui policy ? Feb 16, 2025 · Hi, I have created one record producer. getUserByID and passing in the target user's sys_id. Navigate to System Definition > Client Scripts in ServiceNow. Oct 17, 2024 · Hi @vidhya_mouli, Create client script onload for the sys_user_has_skill & get logged in user there with g_user. The field would be user. Tried with below but Not working : Script Include: Jun 13, 2022 · Hi all, I am trying to assign the current record to the currently logged in user by using the flow designer. See full list on servicenowguru. Can anyone please let me know how to get urrent date time in user logged in time zone in client scripts Thanks Sep 9, 2018 · How to get current loggedin user's manager name and email id? Feb 18, 2020 · Hello, We are on NewYork version. The GlideSystem (referred to by the variable name 'gs' in any server-side JavaScript) API provides a number of convenient methods to get information about the system, the current logged in user, etc. The person who logged in their name should auto populate in the caller_id field. getUserID(); in the default of the variable. However, you can fetch data for any user by using gs. Please help me to achieve this. ServiceN I would like to get the constant for a logged in user in a client script. getRecord (). I have created a Catalog Client Script with this code. nowDateTime(); Using those along with getTimeZoneOffset() should allow you to get what you need. userId () Please mark as helpful or correct to close the thread and help Sep 1, 2020 · Discover methods to retrieve the current logged-in user details on both server and client sides in ServiceNow. As of now, I only am aware of the instance URL and access token - how do I use this to get the authenticating user's sys_id/other details? I tried hitting sys_user endpoint - but it returns all users. Aug 23, 2022 · You can access user variables on the user object in ServiceNow. Mar 30, 2020 · Hi, I have created a catalog item with variables requestor, title, location, email id and phone number. The typical use cases are personalizing feedback to the user and inspecting user roles. Jan 20, 2025 · How to get current logged in user userid in client script? I don't want sys_id i want userid Apr 8, 2025 · Hi In the flow, I have set the 'Run As' to the user who initiated the session, so it shows as assigned to that person. Maybe go to filter navigator on left hand side Type Logged In users Then you can get the current logged in users. After executing the flow, when I click on my profile link in the comments, it redirects to the profile of the user Aug 10, 2021 · Ever wondered what or how many users are logged into your ServiceNow instance at any given time? You can easily view who's logged in, and you can terminate their session as well. getUserDisplayName () : Returns value of the currentlu logged in user. Default value on a field may be set to get manager's name and email address. user opens the form above details auto populate with logged in user 2. Looking for help to add default values in dictionary override. please find below screenshot. getUserID (); var gr = new Jun 23, 2023 · Hi All, I working with script include . I want to set logged in user group automatically when form load. com Let's go over how you can quickly populate user data in ServiceNow. If the user is X domain and Trying to Load the data for Y domain it should not accept. getDepartmentID ();" and the first time the default value was successfully entered into the form. isMemberOf ('abc') May 2, 2024 · Hi Everyone, In certain scenarios, there's a need to check whether the currently logged-in user is a member of a specific group from the client side. If at all possible, you should use a server-side technique described above since GlideRecord queries can have performance implications when initiated from a client script. ? Thanks We would like to show you a description here but the site won’t allow us. It provides a more efficient way to access user data compared to other traditional GlideRecord queries. getSession (). Requestor Name Capture the Full Name of the logged in user Requestor Location Capture the "Location Name" of Requested For from sys_user table Requ Apr 29, 2025 · How to get current logged in user and department and email in ServiceNow Labels: Service Catalog 0 Helpfuls 37,435 Views May 8, 2014 · Write a script include and get the current user's lanaguage: var myUserObject = gs. But it is picking system time zone. trigger. populate all the list of incidents raised by selcted user - reqfor Please help me to achieve this Jun 20, 2023 · Firstly , if you want to autopopulate the preparer field as logged in user , then ideally best way is to set default value of field by clicking right click on preparer field and clicking on configure dictionary. I would like to set the default value for a variable in a catalog item to the department of the logged in user. I tried it manually so it's working fine for me but I like it dynamically I have attached a screenshot below. how can I achieve this functionality please guide me on this Thank You. You Feb 7, 2024 · ‎ 02-07-2024 07:03 PM Hi @Astik Thombare, To get current logged in user details using client script Glide Ajax Like if we select the user then we need to get the user's email, location and department. Here are the steps: 1. Jan 3, 2018 · Solved: Hi Guys , I have two question . Being able to identify who the user is, what their groups and/or roles are, and what other attributes their user record has are all important pieces of information that allow you to provide that user with a good experience Dec 4, 2020 · How to get logged in user details in ServiceNow? getUserName () is the method of glide system used to find current logged in user’s name…. So if you are after the users who logged in in the last 30 days, you can create a filter for that field for your requirement. getUser () or similar expressions does not store the expected user in the record. isMemberOf () in ServiceNow ‍ Introduction To . So when a user comes to the form, they will only see groups that they are part of in the dropdown. Regards Ankul Mar 22, 2024 · Hi All, Please help on this How to get Current Logged in user roles and groups through background script? The GlideUser API provides methods and non-method properties for finding information about the currently logged in user and their roles. getUserName (), which is the user object of the logged in user. But it is not getting assigned. I am already auto populating the logged in users name with javascript:gs. hasRoleExactly ('roleName'); Regards Ankur Jan 20, 2021 · Hello, I have a form the service portal and I need to have a field that show the groups that the current logged in user is a member of. Refer below code which will help you. I tried using the below code : var DID = gs. Feb 10, 2023 · I have a scoped app where I need to check if the logged in user is in a certain team. Please let Nov 13, 2018 · Tutorial on the GlideRecord get() method to return a single record May 12, 2022 · how to get current logged in user and email and department in service now karna daripally Kilo Contributor ALL Instructions Navigate to System Logs --> Events (sysevent table) and filter by specific user under Parm1 field and Name field as login/logout. It should must accept the Data of X domain and transform the data to target Table. userID(); isn't working. getUser(); myUserObject. getUser) Cheat Sheet for ServiceNow Devs ‍ Below is a list of commonly used User Object code that you can come back to daily while writing scripts in ServiceNow. Thanks in advance. Should this be a reference field? Pretty sure I need to use a ref Feb 20, 2024 · Hi, In incident form we have field called caller_id. Below, we query the [sys_user_grmember] table and find all of the groups where the user field is the sys_id of a specific user. Aug 23, 2022 · If current logged in user in member of assignment group that time particular field will be visible in service catalog item For this one how to use script include and for this one you can use only ON-CHANGE client script only Issue For the latest information about Monitoring user activity, see Monitoring user activity. getUserID (); - fd_data. But I want to retrieve the language of a specific user in script. Requirements : 1) Have to auto populate the logged in user details by using the requestor variable. I want to fetch the location of logged in user and want to auto-populate that. Instead, it stores the literal string, which causes Jun 23, 2021 · To get any additional information about the currently logged-in user from a client-script or UI policy, you need to use a GlideRecord query. Can anyone help with code ? I am trying to autopopulate a field name requested_by type reference to sys_user table with the current logged in user. Resolution There is a last login time field on sys_user record which reset every time the user login to the instance. Eg. Please find below screenshot which shows the login/logout time for Admin user. Aug 10, 2022 · Get the username of the current logged in user in ServiceNow. getLanguage () allow to retrieve the current user's language. Sep 1, 2023 · 0 I created an "Login with ServiceNow" OAuth flow via Authcode grant (I don't have username). How to get logged in user or user id in scoped application? 2. I tried using the following script in the HR Template on HR Service, but it didn't work. Mar 4, 2022 · Problem Statement- We had a requirement to get all the currently logged-in users in the instance. Sep 9, 2018 · If the question is about getting the current user's manager's name and email in a form, there's no need to use client script. getUser(); // Mar 14, 2025 · Solved: How to get sys_id of currently logged in user in scripts-background? Aug 22, 2024 · I have a requirnmnet , on Incident Form caller should be autopopulated based on current logdin user in ServiceNow. After populating the Impacted User, the next field Location will be auto-popula Jul 1, 2022 · Hi I am new to ServiceNow. thank you. Requirement is that set that field default value as current logged in user. I tried "javascript:gs. I have Jan 10, 2023 · Hello. incidenlists var only be visible on the form once the all the user details entered 4. Nov 17, 2015 · How to get current user sys_id using business rule in servicenow now? Mar 31, 2024 · Hi, I've a custom field named as u_country (type is choice ) which contain values for two countries. Nov 21, 2023 · Please help any JavaScript functions to retrieve the browser language code since there is potential missing from either service now user table or current session language set. on change of user, above details to be changed auto change based on the user change 3. getUser() and then access methods from this object, like isMemberOf("Group Name"); Sep 17, 2018 · Hi All, I have transform map in which I have a script for Reference field. I'd like that variable to only show the users that are in the same location as the current user's location (i. How should i do this? Thanks. Jan 28, 2023 · Hello All, I want to fetch logged-in user incidents in a simple list widget. It will be auto-populated based on the current logged-in user. I tried this to use in script include but , Dec 11, 2019 · Hi Guys, In Flow Designer, what is the command/syntax to get the current login user? Thank you! Aug 8, 2019 · HI All, I my email notification i need to print current logged in user time zone . 3. getLanguage(); -- returns the current user's language Call this script include in client script using GlideAjax and you will have language in client script. userId () Please mark as helpful or correct to close the thread and help I am trying to autopopulate a field name requested_by type reference to sys_user table with the current logged in user. Please help me how can I acheive it. function onLoad() { // Get the current logged-in user var currentUser = GlideUser. getUserID () and as an output I used Name from User record data pill step. Regards, Mayur Shardul ServiceNow Rising Star 2024 Aug 26, 2020 · Hi All, I am trying to fetch the logged in user's company ID. How can I achieve it? Thanks in advance! Sep 23, 2023 · Good Morning I am trying to set the default value of a catalog item variable using the current logged in user details. I can see this seems to be the common way of doing it :- javascript:gs. Jan 3, 2018 · Hi Guys , I have two question . getUser (). . Here the group Educa Apr 4, 2023 · I created custom role 'X' when user with 'X' role logged in he needs to have write access to incidents that are opened by user with 'X' role. getValue ("location"); But I want to populate the variable with a value from the location table not just the name of the location. Note: The reason I am not adding Aug 12, 2016 · To get the user's timezone: var myUserObject = gs. Once the user clicks on "Click", the provided link is supposed to open and the link should contain the current user'd log in ID as well. However, after some time, we came to know that, the table "v_user_session" stores the logged-in use Aug 20, 2025 · Hello ServiceNow Family, When working with ServiceNow, one of the most common requirements is to fetch details about the currently logged-in user. Jun 1, 2022 · I know that the script gs. getUser, check out our complete guide. department. getTime (); to get the current date time, but this is not returning in logged is user timezone. For the situations where there’s no way around it, you could use a script similar Dec 23, 2022 · How to get currently logged in user name and use it in condition in Action Rest step. sys_updated_by; Any tips? We would like to show you a description here but the site won’t allow us. Note that client-side validation in any web application is easily bypassed. In order not have to implement a new application for this purpose, it would make sense using one of the OOTB tables. You may be given the requirement to restrict read or write access to a field based on a user group, or to validate that the logged in user is a member of a group when a form loads. g Mar 30, 2020 · Hi, I have created a catalog item with variables requestor, title, location, email id and phone number. May 23, 2024 · Hello all, Here am sharing how to validate logged in user is member of current assignment group or not in Client side and help you to set some field values or visibility or mandatory like. I want to get language of the logged in user into script include. However, after changing the user's department value, the value before the change continues to be entered as the default value. PLease help how can we include a script here to get the current user's name/ID and how can we pass that variable in the link. In that case, you would want to use a glide record such as the one Kalai has used above with some checking to avoid a potential missing manager or 2. I created a system property which stores the sys_ids of the groups and want to call this system property in a script Include which I can add on a UI Action. Note: The reason I am not adding How To Use gs. So after doing some research we found the table Logged in Users (v_user_session) can be used for this. getUserID(); //return the sys_id of the currently logged in user Jun 25, 2020 · Hello, I want to populate username (fullname) not user id in opened by family. ‍ GlideSystem User Object ‍ Dec 23, 2022 · How to get currently logged in user name and use it in condition in Action Rest step. getLocation (); is working Aug 20, 2021 · From time to time at Community the question arises how to track when which users have logged in via Service Portal or via Backend. Jun 20, 2023 · Firstly , if you want to autopopulate the preparer field as logged in user , then ideally best way is to set default value of field by clicking right click on preparer field and clicking on configure dictionary. getUser () : Returns a reference to a object for currently logged in user. Oct 22, 2018 · Hi Vanessa, As Kalai said, you can use an onLoad/onChange Client script which should call a Script Include to get logged in user's information. (Service Type) I am able to get user Id, but nothing beyond that. Else, it should hide. Please help. u_district. The link is opening as expected in new window, but not sure how to pass the user ID. Once he removed the name then in the list it should show the logged in user name first followed by the list of user based on alphabetical order. I have tried a following Script var userName = gs.