Error printing on brother printer windows 10 Go to STEP 6. Learn how to fix common problems with printing on a Brother machine using a wireless network on Windows 10. If the issue continues, see the Related FAQ's to solve the issue. Add an image. Are you printing over a network? (RJ-2050/2140/2150 only) To see possible problems for when printing over a network, click here. Nov 29, 2024 · How to fix printer in error state in Windows 10? If you run into this error on an HP, Canon, Epson, Brother, Ricoh, etc. Follow the instructions on the screen. Oct 31, 2025 · Stop printer spooler errors from interrupting your workIf your printer's not working and your print jobs keep getting stuck, you may need to clear the print spooler. Oct 12, 2024 · Are you facing issues with your Brother printer not responding? Don’t worry; we’ve got you covered. (Windows) (macOS 10. Nov 17, 2025 · What to Do When Your Printer Won't Print: Try These 10 Troubleshooting Tips Whether it's a software glitch or a hardware issue, here's how to troubleshoot your finicky printer. However, other third-party printer drivers can also be installed and interact with the Windows operating system, so care should be taken when turning the mode off. The Network Key (Password) you entered may be incorrect. We have a networked Brother MFC-8480DN. Mar 31, 2025 · Fixing printer spooler errors in Windows 10 requires troubleshooting simple causes first and then working your way toward the more complicated ones. Double-click the PRINTERS folder inside the spool directory. To uninstall the generic driver and install the Brother Original Driver, do the following: a. If Cancel All Documents is gray out, click Open As Administrator. com Sep 26, 2025 · Fix the printer error in Windows 11 by clearing the folder for the Print Spooler, updating printer and port drivers, and checking the port settings. Jul 26, 2020 · Windows 10 gives the message "Printer in an error state" for my Brother MFC-495CW after a system update. (Windows 8/ Windows 10) Open the Control Panel. Open Graphics Lab. Head to System > Troubleshoot > Other troubleshooters. When printing, always select a working printer driver. Follow the steps below to cancel a print job. Click Devices and Printers. If any print job in the queue, click > Cancel all. This article covers common printer problems in Windows, including printer not found, print jobs stuck in the queue, printer spooler crashes, and more, along with step-by-step troubleshooting solutions for each issue. If you turn the mode off, you can install (and reinstall) Brother printer drivers. Our Updated Contact Number +1-857-557-6884 If you are looking to fix a Brother printer in an error state issue, watch the video till the end. This is a comprehensive file containing available drivers and software for the Brother machine. There were no errors or warnings indicated during the installation. HL-2240 FAQs & Troubleshooting Contact Us Product Registration Visit www. (Windows 11) (Windows 8 / Windows 10) (Windows 11) Turn the Brother machine on. However, you can fix the problem by tweaking a few driver options on your PC. If the Add Port option is shaded, grayed out, or unavailable, log 5 days ago · If your printer is refusing to connect to the internet, don't toss it. (Windows only) If multiple Brother machine's copy icon (for example: Brother [model name] (Copy 1)) exists in the printer list, locate the proper printer driver to use. Printer Not Activated Error Code -30 message in Windows 10/11 can occur due to File permission issues, outdated drivers and incorrect default printer setting. Your Brother label printer may not support all the connection types listed below. For Windows Vista / Windows 7 / Windows Server 2008 / Windows Server 2008 R2: From the Start button, click [All Programs] - [Brother] - [Label & Mobile Printer] - [Printer Setting Tool]. If any other machines are connected, only In Windows 7/2008 R2 the Printer Driver icon is sometimes combined with the Brother PC Fax Driver or another driver using the same port. If your Brother machine was purchased Network Ready, then the IP address can be determined via the control panel of the Brother machine or by printing a Report Page which is called Network Configuration Report. Press Win + I to open the Settings app. This comprehensive guide delves into the key reasons Brother printers may not print in Windows 10 and 11 and provides actionable solutions to fix these issues. If the Brother printer driver is not listed, go to step 8. The Remote Setup Program window appears. Follow the steps below to resolve the issue. If you are using other Brother P-touch, Label Printer, Stamp Creator or Mobile Printer series, re-install the drivers for each series after running the tool. Click the Ports tab. Step 1: Check the network connection Check your Brother machine is available for network print. Windows 8 Open the Control Check the following points applicable for your operating system (Windows only) Make sure your Brother machine is set as the default printer Open the printer folder and make sure there is a check mark on your Brother machine's icon: (Windows 11) Make sure your Brother machine is selected to print in your application. 15 or earlier) (Windows) If you see the "Status Monitor" icon in the task tray, double-click the icon. I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Once the tool has completed, try a test print or scan. Using control panel button: Make sure that the front cover is closed and the power cord is plugged in. In this article, we’ll walk you through the common reasons behind this problem and provide step-by-step solutions to get your printer up and running in no time. Connection: OK Your Brother machine is already connected to a wireless network. Select the Start button, then select Settings /Devices / Printers & scanners . brother-usa. Click the Refresh icon. When you have completed the checks in this section, try to print. Specify or change the settings. When they simply give a print command, instead of printing the document, it throws an error printing message. b. Many users have reported issues with Brother printers not being recognized by Windows 10, or not printing properly. Run the Windows printer troubleshooter If you are using a Windows 11 device, start by running the automated printer troubleshooter in the Get Help app. Whether you’re a home user or a business owner, a non-functioning printer can be frustrating and affect your productivity. (Windows 11) Select your Brother machine, and then click Open print queue. If any other machines are connected, only MFC-L2710DW FAQs & Troubleshooting Contact Us Product Registration Visit www. Here are some tips to work around typical Windows print gotchas. Check your Brother machine is available for network print. Printers are essential devices in many homes and workplaces, but they can sometimes run into problems when used with Windows operating systems. Select your model name in the Discover Devices dialog box, and then click Connect. If Cancel All Documents is greyed out, click Open As Administrator. Click the Run button next to Printer. com Are you printing over a network? (RJ-2050/2140/2150 only) To see possible problems for when printing over a network, click here. Open the Status Monitor Follow these steps below to open the Status Monitor. To learn how to connect your computer to the printer via Wi-Fi®, click here. Brother HL-L2395DW Printer In Error State On Windows 10 The Brother HL-L2395DW is a popular monochrome laser printer known for its reliability and high-quality printing. printer, try ways in this post. (Windows 8 / Windows 10) Right-click your Brother machine and select See what's printing. Windows (I-V) macOS Windows: I. Windows 7 / Windows 8 / Windows 10 Right-click your Brother machine's icon and select See what's printing > Printer > Cancel All Documents. If the Brother printer is not listed, the driver may not be installed properly. com How to Fix Printer in Error State on Windows 10 - Complete FIX. To learn how to connect your mobile device to the printer, click here. Turn on the printer and wait until the printer is in the Ready state. Click Yes to confirm that you want to delete the driver. The most common reason for the If the application that you are printing from has an option to set the number of copies or collate, the application settings will usually override the printer driver setting. If multiple Brother machine's copy icon (for example: Brother [model name] (Copy 1)) exists in the printer list, locate the proper printer driver to use. com (Windows) (macOS) STEP C (Windows): Make sure your Brother machine is set as the default printer Open the printers folder and make sure there is a check mark on your Brother machine's icon: (Windows 11 or later) Make sure your Brother machine is selected to print in your application. MFC-J870DW FAQs & Troubleshooting Contact Us Product Registration Visit www. If you still cannot print wirelessly despite the "Connection : OK" status: Turn your Brother machine and wireless router off. Please turn off the other machine (s) temporarily, then click Retry. d. Windows 8 Open the Control Sep 25, 2025 · These days many Windows users started getting into trouble while trying to print any original using their printer on the Windows system. Click Printer => Cancel All Documents => Yes. (Windows 8, Windows 10) Open the Control Panel. e. The supported function will vary based on your model's specifications and capabilities. Check the following points applicable for your operating system (Windows only) Make sure your Brother machine is set as the default printer Open the printer folder and make sure there is a check mark on your Brother machine's icon: (Windows 11) Make sure your Brother machine is selected to print in your application. ii. (Windows) (macOS) STEP C (Windows): Make sure your Brother machine is set as the default printer Open the printer folder and make sure there is a check mark on your Brother machine's icon: (Windows 11 or later) Make sure your Brother machine is selected to print in your application. On the machine's control panel, press and hold Go for about two seconds to cancel the current print job. Enter a password for an administrator and Print the test page from the control panel of the printer or the printer driver as follows. Click Add Port. Click Print. To check whether your Brother machine is set as the default printer: Windows 11 or later Make sure your Brother machine is selected to print in your application. (Windows 10) Open the Nov 16, 2024 · Are you having trouble getting your Brother printer to work with your Windows 10 computer? You’re not alone. more (Windows 8 / Windows 10) If you don't know which printer driver to select, place the cursor on the printer icon for a while, the status of the printer driver will pop up. printers, the following solutions will help you resolve the If you are printing via Bluetooth®, is the printer connected to your computer or mobile device correctly? To learn how to connect your computer and printer via Bluetooth, see " How do I connect the printer to my computer via Bluetooth ®? (for Windows) ". The Windows protected print mode introduced in Windows 11 and Windows Server 2025 enhances print system security and helps prevent printer driver vulnerabilities from being exploited. . The Device Settings window appears. Installed the same printer driver multiple times. See below for detailed information. Add an To check whether your Brother machine is set as the default printer: Windows 11 or later Make sure your Brother machine is selected to print in your application. The instructions in the video will help you fix the printing error in your Brother printer. Right-click on the Brother printer driver and left-click on Delete or Remove Device (depending on your operating system). Set Up the Brother Machine Using Remote Setup (Windows®) Click (Start)> All Programs> Brother> [model name]> Remote Setup. If you cannot print, click here to see how to resolve cannot print using my Brother machine on a wireless network (Windows). Not all label printers are officially supported by operating system or P-touch Editor versions. If your Brother printer appears, do the following: i. If two or more Brother machines of the same model name are found, this utility can only diagnose one of these machines. To determine if this is the case, right click on the available driver and left click on Printer Properties. If your machine's icon remains in the Devices and Printers after running the tool, right-click the icon and delete it. In this article, we’ll take a step-by-step approach to help you troubleshoot and resolve the issue. Whether it’s an error message, a malfunctioning driver, or connection issues, troubleshooting can be daunting for many. Before you clear the print spooler, make sure your work is saved and that How to add a TCP/IP port a. However, please note that some Brother printer drivers, fax drivers and some applications are not available if the Windows protected print mode is turned on. Access the PRINTERS folder While inside the folder, press Ctrl + A to select all files, then right-click and choose Delete, or just press the Jul 9, 2016 · Hi, I'm just wrapping up installation of a new computer, including a clean install of Windows 10. (Windows only) If multiple Brother machine's copy icons (for example: Brother [model name] (Copy 1)) exist in the printer list, locate the proper printer driver to use. Follow the steps to check your machine, connection, settings, and tools. Select Device Settings. Refer to the documentation for your software application. There are a few ways to fix the problem before getting a new one. Press any of the Menu buttons (+, -, OK or Back) to take the printer off line. iii. Windows protected print mode prevents third-party printer drivers from interacting with the Windows operating system on your computer. If you are given the option to choose the Brother Printer Driver, then it is installed. Make sure your Brother machine is set as the default printer Open the printer folder and make sure there is a check mark on your Brother machine's icon: (Windows 11 or later) Make sure your Brother machine is selected to print in your application. Enter the Network Key again. Windows 8 Open the Control Feb 5, 2023 · Getting Windows 10 printer problem, the printer is in an error state, unable to print documents or unable to connect to the printer? Here is every possible solution to fix the Printer in Error State or Offline on Windows 10. The printer in error state problem on windows 10 is an error usually displayed when the prinmore Cancel print jobs using the printer control panel. To fix the “Error – Printing” status error on Windows, follow the steps below. (Windows 11) (Windows 7 / Windows 8 / Windows 10) (Windows 11) Turn the Brother machine on. Enter a password for an administrator and click Yes. If any other machines are connected, only Open the Status Monitor Follow these steps below to open the Status Monitor. If your machine is selected, but you cannot print, go to Step 1. Nov 16, 2025 · The recent Windows 11 24H2 update introduced several changes to the print subsystem, and some Brother printer drivers may fail to load correctly after the upgrade. If any other machines are connected, only If the printer appears as Offline even though it is powered on and connected, follow the below troubleshooting steps to resolve. Click → (All apps) → Windows System → Control Panel. (Windows 10) Open the Feb 17, 2022 · Detailed instructions to fix the Network Printing Errors 0x00000709, 0x0000007c & 0x0000011b on Windows 10. Dec 31, 2024 · 3 Run the Printer Troubleshooter Running the Printer troubleshooter on your Windows 10 or 11 PC is an effective way of fixing printer-related issues. I went to Brother's site, retrieved and installed the full driver and software package for this printer and 64-bit Win 10. (For wireless networks) > Click here to see how to resolve cannot print Aug 23, 2020 · Steps to Fix Error Printing Message on Windows 10 with HP, Brother, Epson, Canon printer. There are two options to resolve this, depending on Delete all print jobs. STEP A: Verify the Brother machine is powered on and there are no errors If the machine's display (hereinafter called LCD) is blank, then the Brother machine is not powered on or is in sleep mode. NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system. When I try to add the printer through Devices & Printers, it's not found. They were unable to print any document because of the error printing message. (Click Mar 31, 2025 · Fixing printer spooler errors in Windows 10 requires troubleshooting simple causes first and then working your way toward the more complicated ones. 4. Windows 11: a. Computer: Surface Laptop 2, Windows 11 Printer: Brother HL-L2320D I have been trying to install this printer on my computer, but to no avail because the computer seemingly doesn't recognize when the printer is plugged in. If you are not sure which printer icon to select, check which printer driver is working: (Windows 11) (Windows 7 / Windows 8 / Windows 10) (Windows 11) Turn the Brother machine on. Apr 6, 2025 · If you see a message Printer is in Error State on Windows 11/10 on HP, Canon, Epson, Brother, Ricoh, etc. If any other machines are connected, only turn the Brother machine If the Brother printer is not listed, the driver may not be installed properly. A screen like below appears when this issue occurs during installation. Try printing if the printer appears. (Click Dec 14, 2022 · If you cannot get your USB Printer detected on Windows PC, you can run the Printer troubleshooter or reset the Print Spooler and see. I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows). If any other machines are connected, only Oct 12, 2024 · Are you facing issues with your Brother printer not responding? Don’t worry; we’ve got you covered. If any other machines are connected, only Windows protected print mode prevents third-party printer drivers from interacting with the Windows operating system on your computer. We also recommend deleting unnecessary printer icons. Under Printers & scanners, look for your printer If you don't see your printer listed, select Add a printer or scanner. Windows 7 / Windows 8 / Windows 10 Windows 10 Click Start. Anyone have the same problem? Try the following solutions to install the printer driver successfully: If you cannot start the installer If your printer cannot be detected by the installer If the installer cannot complete the printer driver installation I cannot start the installer Make sure you do not use the built-in Windows (inbox) driver (QL-5 series only) To allow all the functions to work correctly, use the latest If the Brother printer is not listed, the driver may not be installed properly. If you cannot print, refer the FAQ listed below: (For wired networks) > Click here to see how to resolve cannot print using my Brother machine on a wired network (Windows/macOS). iv. Subscribed 676 136K views 2 years ago How to fix Error Printing Message on Windows 11 / 10more This video covers three methods to fix printer not waking up, remaining offline or failing to print problemsIf your Brother printer is not printing with wire 6 Replace Ink 7 I cannot install the printer driver or print in Windows 11. Type "Control Panel", and then press the Enter key. If any other machines are connected, only Sep 26, 2023 · Although Windows 10 and 11 are generally stable, printer issues do occur from time to time. 8 Ink Low 9 Mar 12, 2025 · To fix printer not working on Windows 11, check connection and settings, use Troubleshooter, reset Print Spooler, reinstall driver, and more. Are you printing via Bluetooth®? (RJ-2030/2050/2150 only) If the Brother printer is not listed, the driver may not be installed properly. (Windows 7) Click Start => Devices and Printers, right click on the printer icon for your Brother machine and select See what's printing. Close the Command Prompt. (Windows) (macOS) STEP C (Windows): Make sure your Brother machine is set as the default printer Open the printers folder and make sure there is a check mark on your Brother machine's icon: (Windows 11 or later) Make sure your Brother machine is selected to print in your application. Windows 8 Open the Control Brother iPrint&Scan for PC/Mac provides access to printing, scanning, and workflow functionality. Click View Devices and Printers, under Hardware and Sound. c. HL-L2320D FAQs & Troubleshooting Contact Us Product Registration Visit www. You can’t print your documents or other items when this issue occurs. Step 2: Check the scanner driver (Windows 11 or later) Make sure the Brother TWAIN or WIA driver is selected as the primary source in your scanning application. Our Updated Helpline Number +1-857-557-6884 Need to fix the Brother printer won’t print error on Windows? If yes, we have the answer you more If the Brother printer is not listed, the driver may not be installed properly. Jul 10, 2023 · Several factors might cause the “Error – Printing” status error, but, in most cases, simple troubleshooting steps like restarting your printer or checking your printer connections may do the trick. This tool can automatically scan your system for any common issues and attempt to fix them. If any other machines are connected, only Jul 29, 2022 · If your Windows PC displays a "Driver is unavailable" error, that means your system can’t find the correct drivers for your printer. However, there are a number of reasons causing it to act. Troubleshooting guide for resolving printing errors or issues with Brother QL-series printers. Here's how to run it. Go to Start > Settings > Bluetooth & Devices > Printers & Scanners b. Full Driver & Software Package We recommend this download to get the most functionality out of your Brother machine. Are you printing via Bluetooth®? (RJ-2030/2050/2150 only) May 12, 2025 · Open File Explorer and navigate to: C:\Windows\System32\spool If you’re prompted with a UAC (User Account Control) window while accessing the System32 folder, click Yes to allow admin access. Wait a few minutes, and then turn them on again. Right-click on the printer driver and then left-click on Printer Properties. For example, models PTP710BT, PTP715EBT, PTE720BT, PTP910BT only support Bluetooth with Android or iOS devices. Settings Dialogue Box Menu Bar To check whether your Brother machine is set as the default printer: Windows 11 or later Make sure your Brother machine is selected to print in your application. Windows 8 Open the Control (Windows) (macOS) STEP C (Windows): Make sure your Brother machine is set as the default printer Open the printer folder and make sure there is a check mark on your Brother machine's icon: (Windows 11 or later) Make sure your Brother machine is selected to print in your application. (Windows Vista) Click Start => Control Panel => Hardware and Sound => Printers, right click on the printer icon for your Brother machine and select Open. (Windows 10) Open the If your Brother printer appears, do the following: i. Refresh the spooler.