Citrix receiver add account Is there a way to auto populate this via group policy? Thanks in advance Jul 12, 2024 · This article is intended for Citrix administrators and technical teams only. Nov 3, 2025 · Citrix Receiver for Windows product software Apr 26, 2025 · Citrix Tools Page Citrix Always on Tracing Log Server Aug 19, 2025 Citrix Health Assistant - Troubleshoot VDA Registration and Session Launch Apr 26, 2025 Citrix CDF Control Tool Apr 26, 2025 Securely sign in to access and manage your Citrix account, applications, desktops, products, and services. The installation directory includes CitrixBase. Once the install of the recviever is completed on the client side, i get a prompt to add an account. 4 for windows (on 2 windows 10 pc’s) and now on start up I am always being asked to “Add Account” The Solution The solution that worked for me was from the Citrix website How to Suppress the Add Account Window in Citrix Receiver for Windows After reading this I found the solution that worked on my x64 bit windows 10, (so I assume will Citrix Receiver “Add Account” Prompt for Remote/External Users Remote/External Users: Whenever your computer is restarted, Citrix Receiver will prompt you with this window. The Citrix site will detect the correct version for the computer/laptop being used. PC to connect to DSHS Citrix Virtual Workplace. com Click Downloads at the top of the screen Under Featured Downloads, click Citrix Workspace App. Uncover new use cases with Citrix and NetScaler, from centralized app management to mission-critical application delivery. In this video, I have discussed how to troubleshoot ''Unable to Add Account on Citrix Workspace App for Windows - Error: "Your Account cannot be added using Explore Citrix Workspace App support resources, including troubleshooting tips, guides, and solutions for common issues to enhance your experience. Nov 3, 2025 · Citrix Workspace app for Windows is a free-to-install app that provides access to your apps and desktops using Citrix Virtual Apps and Desktops™ and Citrix DaaS from a remote client device. For more information on how to create a Group Policy to enable Fast Connect, see Citrix Support. Ensure that it is correct or enter your email address. g. When the client is already deployed the following registry key can be changed to change this behavior: HKLM\SOFTWARE\Woe6432Node\Citrix\Dazzle\AllowAddStore Here is what it Sep 13, 2025 · For access using Citrix Gateway, provide the Citrix Gateway address and the required authentication method. I am unable to connect to the store after authenticating. com versus citrix. Sep 13, 2025 · You can now provide the custom web store URL in the Add Account screen in Citrix Workspace app. Check the server URL and try again With the same URL, I was able to add account to Citrix Workspace App running A Citrix Receiver login window may now appear. Reset your Citrix AccountWe will send you an email with a link to reset your password. Click the Add button once you are done. I have tried different versions of Citrix Workspace and I also tried Citrix Receiver. Sep 7, 2025 · For the command-line syntax, see Using command-line parameters. So I'm new in this environment and I'm trying to setup citrix for myself. May 7, 2012 · When installing the Citrix Receiver you can give the following setup switch: ALLOWADDSTORE=A|N|S A = Always, allow adding and removing stores; N = Never, allow adding and removing stores; S = Secure (https) stores allowed. org password-the password used to login to a pc in the hospital) Select Log On: When Account is Verified select SAVE Unable to process your request at the Citrix secure portal. 12 - How to disable Add Account How to I disable the screen that asks users to provide work email address or server address? I am trying to deploy Citrix Receiver 14. Sep 7, 2025 · Log collection Log collection simplifies the process of collecting logs for Citrix Workspace app. org Click NEXT Enter User name Password Domain (Mclaren. Sep 7, 2025 · Prevent Citrix Workspace app for Windows from caching passwords and usernames By default, Citrix Workspace app for Windows stores users’ passwords when they log on to StoreFront stores. ica after using storefront (XenApp 6). Below are instructions on how to install Oct 24, 2025 · Note: Administrators can override the user-installed instance of Citrix Workspace app and continue with the installation successfully. When a user enters the details for a new account, Citrix Workspace app tries to verify the connection. The Citrix Workspace app allows for secure, unified access to all of your SaaS apps, web apps, virtual apps, files, and desktops. Restart computer. On Windows 8. If successful, Citrix Workspace app for iOS prompts the user to log on to the account. admx and CitrixBase. This will affect all users using the machine. Provides high performance use of virtualized Skype for Business, line of business and HDX 3D Pro engineering apps, multimedia About Citrix Workspace app for Windows Add accounts or switch servers Know your Citrix Workspace app Customer Experience Improvement Program (CEIP) Change how desktops look and work Aug 30, 2016 · Currently I'm upgrading my Win2012R2-XA7 golden master images with the latest VDA and Receiver. The scripts are present in the Citrix Workspace app for Windows Downloads page. The following instructions are for Windows or Mac OS X. For the steps to import user accounts from a provisioning file, see Import user accounts. Please make sure to check your spam folder and/or whitelist customerservice@citrix. You may need to enter your email address instead. When connecting to our Netscaler gateway URL externally either via the downloaded provisioning file or by entering the URL of the NS gateway in the Add account screen or by configuring the Storefront account list in the Receiver admx "MupeStore; https://company. By following the steps outlined in this guide, you can resolve most Citrix Receiver issues on Windows 10 and Windows 11. Download and run the Citrix Receiver/Workspace installer. 42. Note: for detailed information on how to install and configure Citrix Receiver see the article Citrix Receiver unattended installation with PowerShell on this website. From the Citrix Workspace app home page, click the down arrow and select Accounts. 1 Click on Start > < > Citrix Receiver. Please contact your administrator'. I am using PSexec commandlines to deploy and update older versions to the 4. Then complete the install process as needed. I uninstalled via the Citrix removal tool and I've run through the manual removal procedure for Citrix Receiver afterwards, as it gave the error below. If you enter a store or your email address it will dissapear (providing your device can reach a Site). May 5, 2025 · Instructions On Citrix Receiver for Windows: Option 1: Environment Requirements: - Citrix Receiver 4. 62 (2204. The issue that we are having is that we have some workstations where multiple / different users have to login to a published desktop at Jan 19, 2018 · The fix for this is to edit/add the following Registry keys on the client your using the Citrix Receiver to connect from: Set HKLM\Software\ [Wow6432Node\]Citrix\Dazzle\AllowAddStore to A to allow users to add non-secure stores. This post applies to all Workspace app versions, including the Current Release version 2409. Enter your TTU e-mail address in the empty text field. We would like to show you a description here but the site won’t allow us. Citrix Receiver can be used on domain and non-domain joined PCs, tablets, and thin clients. Make sure you entered it correctly. I succeeded in preventing an 'add acc For Employees Remote Access has changed; you MUST download the Citrix Receiver Application. If it does not, open Citrix receiver from the following locations: Open Citrix receiver from the following locations: On Windows 7 click on Start > All Programs > Citrix Receiver. Unable to add the account through Windows receiver. Add or remove accounts To add an account, do the following: On the Nov 3, 2025 · Citrix Workspace app can be used on domain and non-domain joined PCs, tablets, and thin clients. The custom web store opens in the native Citrix Workspace app window. I can connect via the web internally and externally but cannot connect via workspace app. The Citrix Receiver Add Account window will appear. Discover the new Citrix platform, revolutionizing application delivery with enhanced security, Zero Trust frameworks, and unmatched performance. 1000 and earlier Using a command line, specify the ALLOWADDSTORE=N parameter in your command. However I cannot add account. Apr 7, 2022 · After installing the citrix workspace app on Win10, I click on add account I'm requested email address, but get error message "Unable to add account with the given email address" Feb 16, 2016 · The problem I recently installed CitrixReceiver 4. Citrix Receiver Receiver Installation successful If you received instructions to set up Citrix Receiver with your email a address, Add andyou tan set up an account later. Just click cancel and close the app. In the File name type: C:\Users\Default\ntuser. mclaren. Citrix Workspace app provides access from the desktop, start menu, Citrix Workspace user interface and we Jul 3, 2012 · We are finally moving away from the legacy PN / custom ica connections so that we can utilize the workspace control feature of the newer Citrix Receiver Clients. adml`). msc. Ensure that it is correct or enter your email address -------- Apr 29, 2020 · Navigation Workspace app is the new name for Receiver. But, whenever the installation finishes on the remote PC, the 'add account' window keeps popping up, which also disappears after about 20 seconds. I tried to add an account with Citrix Receiver Nov 7, 2020 · On the Published Applications tab, for the Web Interface Address field, add the path to your Receiver for Web site (e. edu/. Select the File Access icon and configure the appropriate access to your drives. This feature is available from Citrix Workspace app for Windows 2012 version and later. dat and click Open. For example: Citrix Receiver Add Account Receiver Log home Once this set up Receiver Enterprise you extend access VCL applications from plant Start menu All Programs. 12. Account Services Address only applies to Receiver Self-Service so you can leave it or clear it. Citrix Systems Unable to launch any Citrix applications Install the Citrix Receiver to your PC (if not already installed) Browse to www. . Dive into industry-specific solutions for healthcare, financial services, and government. Nov 14, 2025 · From Citrix Virtual Apps and Desktops and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), HDX audio to Citrix Workspace app for iOS might lose quality. Citrix has done something since 2203 causing these pop-ups even though you have opened Citrix Workspace. To close the window, click the red X at the top right corner of the window. Select HKEY_USERS, then click File > Load Hive c. Provides high performance use of virtualized Skype for Business, line of business and HDX 3D Pro engineering apps, multimedia Jul 12, 2024 · Unable to add account using Netscaler Gateway URLWhen attempting to add an account through Workspace App and see this error: "Your account cannot be added using this server address. Ensure that you are logged out of Bloomberg Anywhere. Download Citrix Workspace App, NetScaler and all other Citrix workspace and networking products. Error: Cannot add account. 0-67. Oct 28, 2024 · If you cannot launch Citrix Receiver in Windows 11, ensure full permissions for the user account, or download and install latest version. "Cannot add account" "Cannot retrieve discovery document" It started happening since a MFA integration on the Netscaler but even after r Jan 4, 2021 · Hey guy's, wish you all a happy new year :0) The problem is as follow's: I want to install the Citrix Workspace instead of the Citrix Receiver (because it's old an insecure). This installation deleted automaticaly my Citrix Workspace. Information Technology Information Technology Software Applications How to Install the Citrix Workspace App for Mac (formerly Citrix Receiver) Ensure that you are logged out of Bloomberg Anywhere. Contact Citrix for sales inquiries or technical support. Change Log Workspace app versions Overview Workspace app Modules Workspace app Discovery and Beacon Process Virtual Monitors Uninstall Old Workspace app Clients Installation and Configuration Administrator vs non Sep 7, 2025 · Citrix recommends using the Windows Group Policy Object (GPO) administrative template to configure Citrix Workspace app. Apr 26, 2025 · Citrix Tools Page Citrix Always on Tracing Log Server Aug 19, 2025 Citrix Health Assistant - Troubleshoot VDA Registration and Session Launch Apr 26, 2025 Citrix CDF Control Tool Apr 26, 2025 Securely sign in to access and manage your Citrix account, applications, desktops, products, and services. The error I was Mar 6, 2024 · I'm sure the url is correct cause it works with other user accounts on the same device. Note: This article is applicable for Receiver for Windows 4. Jul 12, 2024 · How to suppress Citrix Receiver credentials promptThis article describes how to suppress the Username\Password prompt in Citrix Receiver for Windows. 43 to a Citrix ADC VPX13. Go through the default Citrix Receiver /Workspace installer options. ” Sep 6, 2025 · You can add local user accounts to Citrix Endpoint Management manually or you can use a provisioning file to import the accounts. May 5, 2022 · Recently, we migrated from a Citrix ADC VPX 13. Access live chat, phone numbers, and the online support portal. I receive the following errors "Your account Mar 1, 2019 · Hi All, I'm trying to uninstall Citrix Workspace App from a machine where it's installation was unsuccessful. Jan 18, 2021 · Hi, When I try to provision an account in Workspace by using a CR file download through the Activate button after a login then below message comes up and fails. What is Citrix Receiver? Citrix Receiver is a new version of Citrix Client which is a program that allows secure access to cloud computers. Aug 30, 2016 · Currently I'm upgrading my Win2012R2-XA7 golden master images with the latest VDA and Receiver. Load the Default profile registry hive. com". Open etcbashrc in vim or your preferred text editor and add export. Citrix Receiver determines the NetScaler Gateway, StoreFront server, or AppController virtual appliance associated with the email address and then prompts the user to log on for enumeration. Securely sign in to Citrix Customer Support My Account with your username and password or get assistance with access issues. Access Citrix support resources for troubleshooting, documentation, and assistance with Citrix products and services. Sep 1, 2025 · To add multiple URLs from the same customer as stores, users must be on the following versions of the Citrix Workspace app clients: Citrix Workspace app for Windows version 2302 or later Launch Receiver: Select Account Icon in upper right corner Select + to add account: Enter URL: https://mnmctx. If your company uses Citrix, simply login with your company credentials to access all of the resources you need to be productive from anywhere. Oct 14, 2025 · The administrator must add the domain or the custom web store to the list of allowed URLs in the Global App Configuration Service. Click on the down arrow next to your name and select Accounts… You will get the following message. Select Enable pass-through authentication. /Citrix/StoreWeb). Click Cancel. When you go to AVHE, the plugin will automatically load. When finished click the Log On button. Type DefaultUser as the Key Name Jul 12, 2024 · After adding Gateway URL on Windows Workspace, we can see below error: -------- Unable to add account with the given server URL. You can also add account in the Virtual Desktops if the Citrix environment is connected to Citrix Cloud ie customername. It is often used for cloud applications or for enabling remote desktop access to certain servers within the cloud. Jan 3, 2017 · I came across an interesting issue with Receiver 4. At UAB, we utilize RSA SecurIDtokens and Citrix Receiverfor remote access via the UAB Citrix Storefront. public ca certificate, intermediate and root and been installed on the ADC and linked. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Adding an Account to the Citrix Workspace Download Citrix Workspace App - https://www. Citrix Receiver 14. You can add, remove, and configure your accounts using the account settings. This goes against what the Citrix documentation and all the other documentation I read says: Citrix Workspace app is a new client from Citrix ® that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure. adml or receiver. Click “Detect Receiver” button (blue button in middle of the screen). " : r/Citrix r/Citrix Current search is within r/Citrix Remove r/Citrix filter and expand search to all of Reddit This guide shows you how to use Citrix Workspace app to connect to your apps and desktops—without compromising quality or speed. After logon and click at the Icon, i'm able to add the serveradress (without failur Jul 13, 2015 · CTX131101 - How to Enable Receiver Logging to Troubleshoot StoreFront Activation/Provisioning Opens in a new window CTX137003 - Error: 'Cannot Add Account' on Windows RT Receiver Opens in a new window Citrix Discussions - Receiver Add Account: Your account cannot be added using this server address Opens in a new window By definition, Remote Access is the ability to access a computer, network, or network resource from outside of the network’s firewall. Overview Citrix Workspace app for Windows provides access to a user’s resources using Citrix Virtual Apps and Desktops. See here for more information on installing Receiver via CMD. The message was: Cannot contact "https://servername. Another option is to right click on Citrix systray icon -> advanced preferences Join your Citrix account: Request to be added as a contact to your company's Citrix customer or partner account. somedomain. Im entering the external fqdn into the workspace app. Aug 27, 2025 · A resource for employees to connect remotely using Azure Virtual Desktop (AVD), Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). Open regedit. Logging in via web browser and iOS devices worked as normal – but when trying to add the account to the native Workspace/receiver app the got the error: “Your account cannot be added using this address…. There were no problems with older versions of workspace app on the same device. - Verify store is set to "Hide Store" - Launch Citrix Receiver for Windows - Proceed to Add Store - in the empty field please enter the Storefront internal FQDN or External FQDN followed by ?StoreName --- where StoreName is Sep 13, 2025 · In earlier releases, when you add or remove an account using the Citrix Gateway URL/StoreFront Account List policy in the GPO, you must reset the Citrix Receiver for the changes to take effect. It is annoying even to us Citrix admins. 4 - Storefront 3. You can access the Accounts settings in the following ways: On the Citrix Workspace app home page, go to Account > Accounts and click Accounts. May 31, 2024 · Event Logs StoreFront supports Windows event logging for the authentication service, stores, and Receiver for Web sites. Sep 7, 2025 · If Citrix Workspace app is configured with smart card as the authentication method, configure the corresponding policy on Citrix Workspace app for Windows to enforce the Citrix Virtual Apps session for logoff. Enter network account credentials into the User name: and Password: textboxes, then click on the "Remember my password" checkbox. Command to cleanup and install Citrix Workspace app Use the /CleanInstall command to cleanup any leftover traces such as files and registry values from a previous uninstall and then freshly install the new version of the Citrix Workspace app. html After This section describes how to add an account in Citrix Workspace app on your desktop devices, which runs on Windows, Mac, Linux, ChromeOS, and HTML5 (web browser) operating systems. Once installed, it should ask you to add an account. b. Later I installed Citrix Receiver. After installing Citrix Receiver you may find the below pops up each time you log on to your PC. uab. May 8, 2021 · I had Citrix Workspace in my computer and it was good. "Unable to add account with the given server URL. cloud. Oct 23, 2024 · Citrix Receiver can be a crucial tool for remote access, but occasional errors can hinder productivity. With the latest Receiver for Windows (4. From the quick access menu of Citrix Workspace app, click the Preferences icon and then click Accounts. Apr 6, 2019 · Hi, I've installed latest version of Citrix Workspace App (1903) on my Windows 10 64 bit laptop. Any events that are generated are written to the StoreFront application log, which can be viewed using Event Viewer under either Application and Services Logs > Citrix Delivery Services or Windows Logs > Application. Click the drop-down arrow near the top-right. If you have been using the Citrix receiver in the past, you will need to delete the old profile and reinstall This article explains how to build your Citrix Workspace app unattended installation with PowerShell and shows you how to tweak its configuration. Sep 10, 2025 · Configuring Citrix Workspace App for Imprivata Enterprise Access Management This topic includes information about configuring Citrix Workspace app to support Imprivata Enterprise Access Management SSO and Citrix XenApp. Provides high performance use of virtualized Skype for Business, line of business and HDX 3D Pro engineering apps, multimedia, local app access. These resources include SaaS, web and legacy applications and desktops. Go to Administrative Templates > Citrix Components > Citrix Workspace > User Authentication > Local user name and password. SU Services Software Applications How to Install the Citrix Workspace App for Mac (formerly Citrix Receiver) Jun 4, 2018 · High performance access to Windows virtual apps and desktops, anywhere access from your desktop, start menu, Receiver UI or web access with Chrome, Internet Explorer or Firefox. May 7, 2018 · In the Add Account window, as per Citrix “users can […] set up a Citrix Receiver account by entering an email address or a server URL. Jul 12, 2024 · User clicks on the WorkspaceApp icon in the System Tray or Start menu and gets a dialog box instructing them their account is not configured and to phone their admin. admx `receiver. If you have issues installing your receiver on your home or remote cation computer, contact your local IT support. Click here for instructions to connect to the Virtual Desktop on an iOS or Android device. In the Receiver Session Profile blank out the Account Services Address and just use the Web Interface Address. Scripts Citrix Workspace app installer includes the sample of both per-computer and per-user scripts to install and uninstall Citrix Workspace app. Sep 5, 2024 · The Citrix Workspace App, formerly named Citrix Receiver, is software that is used to connect to the Virtual Desktop service. adml, and, administrative template files (receiver. So i install it and reboot the system. nc and are running into issues with the Windows Citrix Workspace app (various versions including 22,4,1. Citrix Receiver “Add Account” Prompt for Remote/External Users Remote/External Users: Whenever your computer is restarted, Citrix Receiver will prompt you with this window. 1). com and donotreplynotifications@citrix. Click "Accounts" from the menu. Error: Unable to add account with the given server URL. Netscaler 13 Sep 7, 2025 · Open the Citrix Workspace app Group Policy Object administrative template by running gpedit. 1 (latest build). etc” When adding the account in the normal field as Open the Citrix Receiver application. Information Technology Information Technology Software Applications How to Install the Citrix Workspace App for Mac (formerly Citrix Receiver) Sep 5, 2024 · The Citrix Workspace App, formerly named Citrix Receiver, is software that is used to connect to the Virtual Desktop service. Apr 9, 2018 · After adding your account to Citrix Receiver for Android running on a Chromebook, all your favorite apps and desktops are automatically added to the Chrome Launcher for quick access. Citrix Receiver - Add Account? So I'm new in this environment and I'm trying to setup citrix for myself. Citrix Workspace app provides the full capabilities of Citrix Receiver, as well as new capabilities based on your organization’s Citrix deployment. Ensure that it is correct or enter server address". To prevent Citrix Workspace app for Windows from caching users’ passwords, you edit the files for the authentication service. Commons Login Citrix Introduction License Destination Select Installation Type Installation Add Account Summary Install Citrix Receiver Install Citrix Receiver Software License Agreement English CITRIX RECEIVER LICENSE AGREEMENT This is a legal agreement ("AGREEMENT") between you, the Licensed user, and Citrix Systems, Inc. On the "Add or Remove Accounts" window, click "Add" Enter the new server address. Jul 12, 2024 · The following error is displayed when adding a store on Receiver: "Your account cannot be added using this server address. Nov 29, 2013 · Help Please - Citrix Windows 7 I am adding my account to Citrix Receiver after installation I get this message: "Your account cannot be added using this server address. Double click the Citrix Receiver icon to launch the Citrix Receiver client configuration. citrix. com#Mupe;On;Store for mupe". Access resources for updating account details and find your company administrator for assistance. When a user attempts to use the Server URL at the "Welcome to Citrix Workspace" the Citrix ADC May 30, 2025 · The Citrix Workspace app home page displays virtual desktops and applications that are available to the users based on their account settings (that is, the server they connect to) and settings configured by Citrix Virtual Apps and Desktops or Citrix DaaS administrators. What do you normally enter here? Feb 28, 2016 · Citrix receiver add account Hi all, im looking to deploy citrix receiver via GPO. Once logged out, locate the Citrix Receiver icon on the menu bar. Open task manager go to startup tab disable anything with publisher Citrix. Credential prompt (as shown in the preceding screen shot) will be displayed when a store has been configured at the Add Account page of Receiver. From the Add or Remove Accounts dialog, select Add and complete the information provided by your administrator. The UAB Citrix Storefront can be found at the following web address: https://citrix. Note: Starting with the 2503 version of Citrix Workspace ™ app complete log collection is possible for users for Unable to get new deployment functioning. Oct 2, 2020 · How can we manage Workspace App settings on a remote Windows device using MDM/Intune? Obviously default store is the most crucial but also other settings? I have ADMX ingestion working with Intune and can deploy settings, but while deploying the Storefront list does populate the client's registry Feb 28, 2019 · If you come across Citrix Receiver, it’s nothing to worry about and you may actually need it. " Using the Storefront URL allows the account to be added Using the Load Balancing Netscaler URL fails About Citrix Workspace app for Windows Add accounts or switch servers Know your Citrix Workspace app Customer Experience Improvement Program (CEIP) Change how desktops look and work Jul 4, 2019 · The issue showed up after upgrade from Citrix AD 12. x or Higher - Store must be hidden / not advertised. Citrix Workspace app is a new client from Citrix ® that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure. Click Yes. Receive version updates, utilities and detailed tech information. It works for all of our users, but for me for some reason it keeps asking me to add an account in Citrix Receiver when I open launch. 1000) after starting the Receiver, users got a message 'An account is not configured. After you’ve added the domain or the custom web store, provide the custom web store URL or email address in the Add Account screen in the Citrix Workspace app. com/products/receiver. 6 for Windows the other day where I could not add a NetScaler Gateway URL to the Receiver. com. Apr 12, 2023 · The installation is definitely different as it appears to install a lot slower. Now, whether you’re working in the office, from home or while traveling, you can get work done from any device, anytime. Jan 17, 2018 · Single User REG ADD “HKCU\Software\Citrix\Receiver” /f /v “HideAddAccountOnRestart” /t REG_DWORD /d “1” For your image 1. The logs help Citrix to troubleshoot, and, in cases of complicated issues, provides support. 4. You can enable Single Sign On and passthrough to use their AD Credentials or they can input their Email Address. Your email account cannot be used to add an account - when using the Citrix Receiver You may receive this message after you have you entered your work email address into the Citrix Receiver application "Unable to add account with the given email address. Jun 10, 2024 · Account services Address: Storefront base URL The Fix: I tried messing around with a bunch of stuff but in the end this is what worked: 1. When prompted by the intsaller, do not select the “Add Account” option and click Continue. Dec 9, 2016 · When adding a new account to the Citrix Receiver for Windows, I always need to authenticate two times before the new account is added. 0 > 12. Please try again later or contact support for assistance. For example: Installing Receiver Client – Receiver 4. You don't need to do anything with this dialog box. 1-17. a. 9LTSR version of Citrix Receiver, which seems to work fine so far. 10 and the LTSR version 2402 CU3. 1000 and later. d. hs. Y Mar 22, 2020 · citrix add an account dialog box After installing the CITRIX Workspace App, you may get a dialog box asking you to "Add Account. On your desktop, go to your system tray and find the Citrix Receiver icon by clicking the small up arrow. So the procedure is as follows: Feb 28, 2016 · This is part of the Single Sign On for Storefront that is built in to the newer Receiver versions. Select “Read and Write” to enable the ability to save files to your hard drive. Depending on how the school has the laptop setup there might be a solution. Securely sign in to Citrix with your username and password, or get help with account access issues. " IGNORE this dialog box. Right click on the Citrix Receiver icon and select Preferences.